After completing this course, participants should be able to:
• Compare contributing factors to causes of threatening behaviors
• Analyze precursors that may lead to aggressive behaviors
• Identify medical conditions that may contribute to aggressive behaviors
• Apply continuum of alternative interventions
• Evaluate handling a crisis without restraints
• Describe how to restrain or seclude while minimizing risk
• Identify signs of physical distress during a restraint or seclusion
• Compare risks of seclusions or restraints
• Define crisis, crisis intervention, de-escalation, agitation, and aggression
Description:
This course explores crisis de-escalation and intervention when working with the aggressive patient. Key terms are defined and explained, including crisis, crisis intervention, de-escalation, agitation, and aggression. The eight core actions of Psychological First Aid (PFA) are described to manage the patient’s immediate crisis needs. Psychological and physical factors which may lead to aggressive behavior are explored, with a focus on conditions for each which could lead to aggression. Objectives for staff working with an agitated patient are reviewed, with practices to establish within the organization to support staff’s ability to work with the aggressive patient. Finally, the ten domains of de-escalation are explained to lead staff in a successful intervention.
Keywords:
De-escalation, intervention, crisis, aggression, agitation, aggressive behavior, Psychological First Aid, restraints, alternative interventions, threatening behaviors
Approval Bodies:
Professional Development
Florida Dept. of Health (Board of Social Work, Marriage & Family, Mental Health Counseling)
NAADAC, National Association for Addiction Professionals
National Board for Certified Counselors
Florida Board of Nursing
Association of Social Work Boards Approved Continuing Education (ACE)
California Consortium of Addiction Programs and Professionals (CCAPP)
CAADE - California Association for Alcohol/Drug Educators
Pennsylvania Certification Board
Florida Board of Psychology
California Board of Registered Nursing
California Association of DUI Treatment Programs (CADTP)
