 |
Course Title: | Email Etiquette Essentials |
| Category: | 1666 | |
| Credits: | 0.5 | |
| Objectives: | After completing this course, participants should be able to: • Describe elements of a well written email • Relate the differences between a formal and informal email • Define audience types • List best practices • List worst practices | |
| Description: | While many of the emails received may be marketing related, business email is a critical communication tool for us in our daily work. In today’s business world, you must know and apply appropriate email etiquette. This course identifies best practices for sending email and what email practices to avoid. This course covers what you should and shouldn’t do when creating, sending, and replying to emails. Keywords: Email, etiquette, business communication | |
Approval Bodies:
|