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Training Full Description

Training Title:
Addictions: Module 1 Unit 4 - Customer Service

Clock Hours: 1

Objectives:
At the completion of this program, participants should be able to: • Recognize and apply philosophies of customer service • Be familiar with the NIATX model of process improvement • Know the five main questions to ask your customers • Understand the goals of a walk through • Learn how to ensure that improvement is sustainable

Description:
This course is Part 4 in an Addiction Series. This course covers Customer Service and how best to serve the clients for improvement as well as for a sustainable outcome. Keywords: Addiction, Substance Abuse, Substance Dependence, Withdrawal

Approval Bodies

  • Association of Social Work Boards Approved Continuing Education (ACE)
  • CAADE - California Association for Alcohol/Drug Educators
  • California Association of DUI Treatment Programs (CADTP)
  • California Board of Registered Nursing
  • California Consortium of Addiction Programs and Professionals (CCAPP)
  • Connecticut Certification Board, Inc.
  • Florida Board of Nursing
  • Florida Board of Psychology
  • Florida Dept. of Health (Board of Social Work, Marriage & Family, Mental Health Counseling)
  • NAADAC, National Association for Addiction Professionals
  • National Board for Certified Counselors
  • Pennsylvania Certification Board
  • Professional Development

Price: $0.00

                    

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